Booking policy

At LM Hair Company, we value your time and our stylists' schedules. To ensure a smooth experience for everyone, please review our booking policy. This helps us continue to provide exceptional service and maintain a professional environment for all our cherished clients.

Frequently asked questions about our booking policy

We believe in clear communication and setting expectations to ensure a comfortable and professional experience. Below are some common questions regarding our booking policy. If you have further inquiries, please do not hesitate to contact us.

What happens if I need to change or cancel my appointment?
Appointments may be cancelled or rescheduled with a minimum of 24 hours' notice. No-shows and repeated last-minute cancellations may require prepayment for future bookings. Prices are subject to change based on hair length, density, product usage, and service time required. We strive to provide accurate service estimates, but additional services may affect the final price. By booking an appointment, you agree to these terms and conditions.

What if I think I might be late for my appointment?
Clients arriving more than 15 minutes late may need to reschedule their appointment. Please contact the salon as soon as possible if you anticipate being late.

What is the policy if I don't show up for my appointment?
No-shows and repeated last-minute cancellations may require prepayment for future bookings to ensure our stylists' time is respected.

Do I need to pay a deposit or provide card details when booking certain services?
No, we do not currently require a deposit or card details for booking. However, please note the policy regarding no-shows and repeated last-minute cancellations.

Ready to book your transformation?

We are excited to help you achieve your desired look. Understanding our booking policy ensures a smooth and enjoyable experience for everyone. Let's create something beautiful together.